General Shipping Information

Orders will be shipped within 24-48 hours of placing your order.

Due to a high volume of orders promotional periods, there may be delays on the dispatch of your order. Please allow additional time for your order to be shipped from our warehouse.

Our dispatch team operates during business hours on weekdays. Please note orders are not shipped on weekends or public holidays.

​Orders containing pre-order items will be shipped once all items become available.

Next day and additional express services are available for metropolitan postcodes in NSW & VIC.

Please contact us if you would like further information regarding delivery dates.

Australian Orders

Free Standard Shipping via Australia Post (4-8 Business Days) available on all orders.

Free Express Shipping via Australia Post (1-2 Business Days) for orders over $300 or available for a flat rate of $10.00 on all orders.

Next day shipping available for NSW & VIC metropolitan areas for $10.00.

International Orders

Flat Rate $25.00 for ZONE 1 and $30.00 for ZONE 2 with DHL Express or FedEx (2-7 Business Days depending on location).

Delivery may incur delays due to customs which is out of our control. We ship internationally on a DDU (Delivery Duties Unpaid) basis and are not responsible for customs, duties and taxes for international customers.

​To check your region, please view available shipping options at checkout.

Promotional Periods

Please note when ordering during promotional periods, sales and over holiday seasons there may be delays. Due to a high volume of orders during promotional periods, we are unable to make changes your order prior to dispatch. All sales are final.

Online Warehouse Sale — April 2024

For more information on the Online Warehouse Sale, refer to the FAQ's here.